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Forums Home > Ordering > Order on hold?
Order on hold?
Replies for Order on hold?
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Joined: January 2011
Posts: 0
St-Leonard-de-Portneuf, QC
Posted: March 26, 2013 7:15 PM

I placed an order yesterday (order #2583348) my credit card was charged immediately, but the order has been "on hold" since then. Could you please explain to me what's going on?
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Joined: November 2012
Posts: 798
Posted: March 27, 2013 7:56 AM

You credit card was authorized., it will not be charged until it ships.  Your order is processing and requires having the proper documentation before it is sent.
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