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How long does it take before you can view your order status?

Author Message
FU
Joined: December 2012
Posts: 0
Posted: December 4, 2012 10:44 AM
I placed an order yesterday evening and recieved email confirmation that the order was placed but today when I log in and enter my order # 138287 and my billing zip code and I get a message saying "Customer or Order Not Found". How long does it take before you can view your order status? 
Vanessa1202346
Joined: October 2016
Posts: 1
Posted: October 14, 2016 09:05 PM

When I checked out it said my card was declined but I checked my bank account online and i was charged for the part from your website. How do I check if my order went through or what should I do?

Ryan1214754
Joined: December 2016
Posts: 2
Posted: December 7, 2016 11:15 AM

Quote:

When I checked out it said my card was declined but I checked my bank account online and i was charged for the part from your website. How do I check if my order went through or what should I do?

 Same here, I ordered a stock set and i haven't even got a confirmation email. I don't have a order number or a customer number to see if they even got it. All I see is a pending charge on my account. My address didn't match or somthing, yet I know my bank has my correct address.

Ryan1214754
Joined: December 2016
Posts: 2
Posted: December 7, 2016 11:21 AM

Quote:

When I checked out it said my card was declined but I checked my bank account online and i was charged for the part from your website. How do I check if my order went through or what should I do?

 Same here, I ordered a stock set and i haven't even got a confirmation email. I don't have a order number or a customer number to see if they even got it. All I see is a pending charge on my account. My address didn't match or somthing, yet I know my bank has my correct address.

Bobbie and Terry 1241216
Joined: March 2017
Posts: 1
Posted: March 18, 2017 08:53 PM

In error,  deleted order status, with information, please resend for order placed by Terry Backer,  1314 ne 7th Terrace, Gainesville, Florida 32601.  Thanking you in advance for your assistance.  Bobbie and Terry Backer