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Received Used Parts

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James835284
Joined: December 2012
Posts: 2
Posted: March 20, 2013 07:26 AM
Hey Guys and Gals,   Several months ago I placed an order for two S&W auto magazines and when they arrived they were used, not happy. I was wrapped up in some personal matters and when I returned to my problem here's what I found. I scoured my receipt and the original listing and nowhere in the listing was there mention of the mags being used. I ordered, on the same order, mags for another pistol and they came in brand spankin' new. The mags I received were bad, I mean in someones gun under the front pick-up seat for many years bad. I sent an e-mail a few months ago explaining this and have heard nothing. I'm writing here to maybe get a response of some kind and would appreciate it so I may resume doing business at Gun Parts. If not, my money goes elsewhere. Thanks~ JS
gunpartscorp
Joined: August 2017
Posts: 1453
Posted: March 20, 2013 07:59 AM

Please return these magazines for either an exchange or refund. We do have a 30 day retun policy and complete instructions are on the invoice. In your case we will make an exception and waive the time limit. There is no need to email or call if you have to return something.  We do not respond to to emails sent to the automated address.

FURTHERING THE LEGACY, ONE PART AT A TIME

 

 

James835284
Joined: December 2012
Posts: 2
Posted: March 20, 2013 08:08 PM

I'll make you a deal. Send me the guts for the two S&W magazines from order number 161251 and I'll rebuild them. Also for my troubles, please send one of each 327340 Trigger Play Spring and 361860A Trigger Play Spring Rivet and well be good.....deal?

gunpartscorp
Joined: August 2017
Posts: 1453
Posted: March 22, 2013 07:54 AM

If you are unhappy with the magazines we will either exchange or refund, they must be returned back to us first.

FURTHERING THE LEGACY, ONE PART AT A TIME

 

 

James835284
Joined: December 2012
Posts: 2
Posted: March 25, 2013 11:30 PM

With the current hoarding situation and a refund would mean giving up the mags, I'll find parts elsewhere and rebuild what I have.....thanks but no thanks.