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Order Status

  • What is my order status?

    • You can check your order status via your Dashboard or by clicking on the Order Status link located in the top right before the Shopping Cart link.

  • What is needed to check my order status?

    • You will need your order number which can be found in your order confirmation.
    • You will need ONE of the following:
      • 5 digit billing zip code
      • Your phone number including area code (numbers only)
      • Your last name
    • Can’t find your order number? You should have received a confirmation email after placing your order. Order status becomes available about an hour after purchase. If you are having trouble viewing this information, please contact our Customer Service.